CEO David Branton has been selected as a Finalist in the 2013 Distinguished Entrepreneur of Southwest Florida Award for 2013. This Award is presented by the Florida Small Business Development Center at Florida Gulf Coast University.
The award honors leaders whose entrepreneurial spirit has achieved innovative corporate culture and demonstrated superior sales growth while overcoming significant business challenges. A summary of Branton's achievements follows:
TGM, Inc. was formed in 1984 but was purchased by a private equity company in 2007. After experiencing losses for 13 consecutive months and failing to grow the business, the private equity firm decided to sell. David Branton, Todd Feeley and Bob Davis purchased the company in January 2010 and restored the business to profitability in three months. Earnings before interest, taxes, depreciation and amortization (EBITDA) reached 8.91% in 2010 and grew to 12.02% in 2012. Branton attributes this success to the quality of the TGM employees and their eagerness to contribute to the company. TGM actively solicits input from their employees and customers at all levels, and uses their suggestions to improve the company. For instance, at one of the biannual operations seminars, employees worked together to write a definition of success. At TGM, success is defined as:
We must be profitable and we want every employee to share in that profitability; we want our customers to be totally satisfied; we want our employees to want to work with TGM and be proud that they do; and we want TGM to be known as a place where the safety of all employees is valued above all else.
This definition of success is embodied in the four Critical Success Factors (Quality, Safety, Customer Satisfaction and Financial) that define and propel the company. TGM measures itself by these factors, and all employees derive the bulk of their compensation from the profits derived from their contribution to the established targets.
TGM has improved Quality by designing Quality Checklists to govern the disassembly, assessment, repair, and reassembly of every turbine and generator that they service. These checklists were initially developed by the Technical Directors and Foremen in one of the training conferences that TGM conducts twice a year. The checklists continue to be improved on each job and are shared among teams so that quality can be quickly advanced across the entire company. As a result, TGM's Total Incident Recordable Ratio (TIRR) has fallen from 2.93 in 2009 to zero in 2012.
Training Technical Directors and Foremen is just the beginning of TGM's quality program. Success literally rides on the backs of a company's mechanics. TGM draws on its own non-union pool of qualified and tested mechanics from across the country, but finding new qualified personnel has always been a challenge. To meet this challenge, TGM has partnered with the Fort Myers Institute of Technology (FMIT) to develop a State of Florida accredited turbine generator maintenance mechanic certification program. TGM helped develop the curriculum and procured and installed a retired turbine generator at FMIT for hands-on learning. TGM Technical Directors and Foremen also conduct hands-on workshops for the students, which creates a unique learning environment. Graduates are available to work for any company, and TGM is a major employer.
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